Shipping policy

 

Shipping & Delivery Policy

Affordable Nationwide Delivery At Hallway Furniture, we strive to make designer furniture accessible to everyone. We've negotiated competitive freight rates with our shipping partners to offer low-cost shipping across Australia. If you're uncertain about delivery to your location, feel free to email our customer support at info@hallwayfurniture.com.au.

Stock Availability and Dispatch Time

• In-Stock Items: Dispatched within 3 business days.
• Customized Items: Delivery times vary.

Flexible Delivery Options If you won’t be home at the time of delivery, we offer two solutions:

• Warehouse Storage: We can hold your items until you return.
• Safe Place: We can leave your items in a designated secure area.

Combined Orders To save on shipping costs, multiple items in an order will be delivered together, based on the longest delivery time among the items. For phased deliveries, please contact customer service.

Stay Informed After placing an order, you'll receive confirmation emails detailing the shipping and delivery times for each item. A Shipment Notification email will follow once your items are dispatched.

Shipping Estimates

• Target Delivery Time: 1-5 business days.
• Note: All estimates are based on business days.

Tracking Your Order You'll receive a Shipment Notification email with your tracking number and estimated delivery date. For more details, email info@hallwayfurniture.com.au or live chat with us.

Delivery Timing Deliveries are made between 8 am and 8 pm. We cannot provide an exact time of delivery or pre-delivery calls.

Signature Required For security, a signature is required upon delivery. Consider shipping your order to an address where someone can sign for it.

Additional Shipping Charges For remote areas, additional shipping fees may apply. You'll be contacted in such cases to confirm the extra charge or to cancel the order.

Shipping Rates for Australia

• Standard EXPRESS:
  • Handling Time: 0-2 Business Days (Mon – Fri)
  • Transit Time: 2-9 Business Days (Mon – Fri)
  • Shipping: from $20.00, final shipping cost at checkout

For any further questions, reach out to our customer support team:

Email: info@hallwayfurniture.com.au